Shipping policy

Order confirmation :

As soon as you place your order, we will pre-authorise your card However your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre - authorisation  and contact you to let you know.

Order delivery :

Once your order has been placed, assuming it is in stock and available for delivery dispatch , we will charge your card and your order will be dispatched within five working days.  We will send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within five working days , please reach out to us at email sunnybee 784@ gmail. Com.

Damanges:

we ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items if you discover that an items has been damaged, please send clear photos of your damaged items to email: sunnybee784@gmail.com so we can help you.

Cancellations & refunds:

Any orders cancelled after 12 hours of placing the order maybe subject to additional fees.  If your order has been dispatched, you ( the buyer ) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to be placed the order.